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Return Authorization Request

Please let us know which particular item(s) you would like to return and the reason. Please allow 24 to 72 during M-F business hours for processing since in some instances, we may have to wait for a manufacturer's response. Returns for store credit or exchange are giving a full product value. Refunds are subject to a15% restocking fee.

Exchange Procedure

There are 2 ways you can go about exchanging a product:

Option 1 (Slower) – Use the standard return procedure to request an RMA for the part you need exchanged. In your request please specify the exact item(s) you would like to exchange to. Upon receipt of your returned product we will process an exchange and ship the new part. If there is difference in price, you will be either refunded or charged the difference.

Option 2 (Faster) – Order the new part online or over the phone so it can be shipped to you right away. Then request an RMA using a standard Return Procedure for the part you would like to return. Upon return of the part a refund will be issued as promptly as possible. Please note the exchanging order number appropriate field of the Return Request Form. Please be aware of our Return Policy and Terms & Conditions